Company from Tacoma:
From time to time we come across an ‘Ah-Ha’ that changes how we view (ourselves). We recently had such an event with a workshop call ‘Process Triage’, a facilitated "one- day workshop that generates 90 days of improvements”. We all thought we knew our business inside-out, but evidently not as well as we thought! During this facilitated 1- day workshop, our team members covered our whole end-to-end process, complete with a visual map. We also converged on a ‘hit list’ of 21 improvement tasks to work on.
I think most companies would appreciate the experience from a ‘Process Triage' workshop - - we did.